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Drive Business Results by Exceeding User Needs

Special offer: 15% discount on registration just by mentioning "Shawn Henry"

Dates and Locations


Day 1 - Web Application Usability: Designing the user experience for web applications that incorporate all usability dimensions: efficiency, effectiveness, and satisfaction Day 2 - Web Application Accessibility: Learning specific web accessibility issues and best practice solutions to benefit all users - with and without disabilities

For More Information and To Register


Building Web Applications: Satisfy Business and User Needs with a Proven, Practical Design Methodology

The Web is now the preferred medium for businesses to interact with their customers, partners, and employees. The impetus for such a trend is not simply because it is demanded of businesses, but also because it helps businesses increase revenue and reduce costs. To realize this potential, however, it is necessary to match the diverse user needs and business goals and translate them into usable web application interfaces. The morning session focuses on offering a methodology to help match user needs and business goals and measure the usability of the resulting web application to ensure that the match was realized. In particular, you will learn about:

Designing Web Applications: Techniques for Increasing Usability in Internet Time

Prerequisite: Some experience with building interfaces for web applications is helpful. Although it is not required, participants will benefit greatly by attending the morning session on "Building Web Applications".

As an extension to the morning session, which outlines a practical methodology for designing web applications, the objective of the afternoon session is to instantiate the understanding of user needs and business goals into usable web application interfaces. The objective is not just to build usable interfaces, but also to do so efficiently and provide the highest return on investment for current and future designs of web application interfaces. Specifically, you'll learn:

Workshop Leader

Pawan Vora is the Vice President of Information Architecture group at Seurat Company. He has been involved in designing, reviewing, and evaluating user interfaces for web applications, websites, and software applications for over 8 years. His experience includes designing web application user interfaces for business-to-consumer, business-to-business, consumer-to-consumer, and business-to-employee environments for industries such as energy, telecommunication, reinsurance, manufacturing, and retail commerce. He was the principal designer of a web-based interface for personalized document management system (InfoBuddy) that is currently being used by a large telecommunication company (patent pending).

Pawan has published extensively and conducted tutorials and workshops in the areas of web design and usability. He was also invited to conduct a three-day workshop on Designing Usable E-commerce Sites at the Institute of Design and Ergonomics Application (IDEA), University Malaysia Sarawak (UNIMAS) R&D Center, Kuala Lumpur, Malaysia.

Pawan's educational background is in human-computer interaction and Industrial Engineering. He holds Ph.D. and M.S. in Industrial Engineering from the State University of New York at Buffalo. He also holds undergraduate degrees in Mechanical Engineering and Production Engineering from University of Bombay, India. He is also the chair and the founder of the Internet Technical Group (ITG), now affiliated with the Human Factors & Ergonomics Society.


Understanding Web Accessibility: More People, More Situations. More Business.

By integrating accessibility into your web design and development process, you can efficiently create websites that work effectively for more people in more situations - and that means more business. Learn 7 simple things you can do today to make your web pages more accessible. See free tools for developing and testing accessibility. Participants in this workshop session will understand:

Join us to learn the benefits of developing websites and web applications that meet accessibility guidelines from the World Wide Web Consortium (W3C) and the accessibility requirements of Section 508.

Designing Accessible Web Applications: Techniques to Increase Accessibility, Maintainability, and Flexibility

Prerequisite: Participants should attend the morning session on "Understanding Web Accessibility", or have the knowledge listed in the morning session. A basic understanding of HTML is helpful.

While the morning workshop session lays the foundation and covers some easy things, this afternoon workshop session gives you the details you need to develop  accessible web site navigation and web applications. This session demonstrates that accessible sites and applications can be visually appealing, dynamic, and interactive. Learn tips and tricks to create the design you want, without sacrificing accessibility. You'll learn about accessibility considerations for:

This workshop session shows how to make your web pages "transform gracefully" to work better for customers who have images turned off to speed download time, by elderly customers with low vision who are using large fonts to make text readable, and by customers who are blind or (not blind and) driving a car and using a voicing browser. Participants will get examples of accessible code to use for their next web application.

Workshop Leader

Shawn Lawton Henry ( www.uiaccess.com/profile.html) helps organizations develop and implement strategies to optimize design for usability and accessibility. For over a decade, she has worked with international standards bodies, research centers, government agencies, non-profit organizations, education providers, and Fortune 500 companies to advance user interface design.

Shawn has helped companies define and implement user interface design standards for Windows and web applications. She has led user interface design efforts through all stages of development, including analysis of requirements, graphical interface and web interaction design, and usability testing of design prototypes. She has developed workshops on a variety of topics, including the user-centered design process, usability standards and testing, and accessible design for Web interfaces, software, and consumer products.

Shawn actively advances work in the accessibility and standards fields as a member of several international accessibility and standards groups, such as the W3C Web Accessibility Initiative Education and Outreach Working Group. She has published book chapters on accessible interfaces, articles, and papers for Human Factors and Ergonomics Society (HFES), Usability Professionals' Association (UPA), and Computer-Human Interaction (CHI) conferences. To support her objective of bringing together the needs of individuals and the goals of organizations in the design of human-computer interfaces, Shawn developed www.UIAccess.com, a resource for universal interface  design and "usable accessibility" information.


Information on this site is based on the knowledge, experience, and best judgments of Shawn Lawton Henry and other contributors. No warranties or guarantees are implied. Shawn Lawton Henry shall not be liable for any special, indirect, incidental, consequential, punitive or exemplary damages based on this information.